Privacy Policy

We take your privacy seriously and are committed to protecting your personal information in accordance with Australian Privacy Principles.

Last updated: March 2025

1 Information We Collect

kanerlyralsivia collects various types of information to provide you with comprehensive financial education and services. This includes personal details you provide directly when registering for programs, contacting us, or using our services.

Personal Information

  • Name, email address, and phone number when you register for programs
  • Educational background and professional experience for course placement
  • Payment information processed securely through third-party providers
  • Communication preferences and program interests
  • Resume or CV when applying for advanced programs

Automatically Collected Data

We collect certain information automatically when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website performance and understand how visitors interact with our content.

Note: We only collect information that is necessary for providing our educational services and improving your learning experience. We never sell your personal information to third parties.

2 How We Use Your Information

Your personal information enables us to deliver quality financial education programs and maintain communication about opportunities that align with your professional goals.

Educational Services

We use your information to enroll you in appropriate courses, track your progress, provide personalized learning materials, and communicate important program updates. This includes sending course materials, scheduling notifications, and progress reports.

Communication and Support

Your contact details allow us to respond to inquiries, provide technical support, and share relevant information about new programs or industry insights. We may also use this information to conduct surveys about your learning experience.

Program Administration

Managing enrollments, tracking progress, and providing certificates upon completion of courses.

Quality Improvement

Analyzing learning patterns to enhance course content and delivery methods.

Industry Connections

Connecting qualified graduates with potential employers or professional opportunities.

Marketing Communications

With your consent, we may send information about new courses, industry events, or educational resources that match your interests. You can unsubscribe from these communications at any time.

3 Information Sharing and Disclosure

kanerlyralsivia follows strict guidelines regarding when and how we share personal information. We prioritize your privacy while ensuring we can provide the best possible educational experience.

Third-Party Service Providers

We work with trusted partners to deliver our services effectively. These include payment processors, email communication platforms, learning management systems, and cloud storage providers. All partners are required to maintain the same level of data protection we uphold.

Employment Opportunities

With your explicit consent, we may share your professional qualifications and course completion status with potential employers or industry partners. This is always done on an opt-in basis and you maintain full control over what information is shared.

Legal Requirements: We may disclose personal information when required by Australian law, court orders, or to protect the rights and safety of our students and staff.

Business Transfers

In the unlikely event of a merger, acquisition, or sale of business assets, your personal information may be transferred as part of that transaction. You would be notified of any such changes and your rights regarding your personal information.

4 Your Rights and Choices

Under Australian Privacy Principles, you have significant control over your personal information. We've made it straightforward to exercise these rights and manage your privacy preferences.

Access Your Information

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correction Rights

Update or correct any inaccurate personal information in our records to ensure it remains current and accurate.

Data Portability

Receive your personal information in a structured format that you can transfer to another service provider.

Deletion Requests

Request deletion of your personal information, subject to our legal obligations and legitimate business interests.

Communication Preferences

You can update your communication preferences at any time through your account settings or by contacting us directly. This includes opting out of marketing communications while still receiving essential course-related information.

Exercising Your Rights

To exercise any of these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your personal information.

5 Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Security Measures

  • Encrypted data transmission using industry-standard SSL certificates
  • Secure cloud storage with regular backups and access controls
  • Employee training on data protection and privacy best practices
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for staff accessing sensitive systems

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Student records are typically maintained for seven years after course completion to support transcript requests and professional verification needs.

Data Breach Response: In the unlikely event of a data breach affecting your personal information, we'll notify you and relevant authorities within 72 hours as required by Australian privacy laws.

International Data Transfers

Some of our service providers are located outside Australia. When transferring data internationally, we ensure adequate protection through contractual safeguards and compliance with Australian Privacy Principles.

6 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have control over how these technologies are used on your device.

Types of Cookies We Use

  • Essential cookies required for basic website functionality and security
  • Analytics cookies to understand how visitors interact with our website
  • Preference cookies to remember your settings and improve user experience
  • Marketing cookies to deliver relevant advertisements and track campaign effectiveness

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent banner. Disabling certain cookies may affect website functionality, but essential cookies will still be used to ensure basic site operations.

Third-Party Analytics

We use Google Analytics and similar services to understand website usage patterns. These services have their own privacy policies, and we recommend reviewing them to understand how your data is processed by these third parties.

7 Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We'll notify you of significant changes through email or prominent website notices.

Notification Process

When we make material changes to this privacy policy, we'll provide at least 30 days' notice before the changes take effect. This gives you time to review the updates and understand how they might affect your personal information.

Previous Versions

We maintain an archive of previous privacy policy versions for reference. If you have questions about changes or need clarification about how updates affect your existing data, please contact our privacy team.

Your Continued Use: By continuing to use our services after privacy policy updates take effect, you accept the revised terms. If you disagree with changes, you can exercise your data rights or discontinue using our services.

Privacy Questions or Concerns?

Our privacy team is here to help with any questions about your personal information or this privacy policy.

Email Us

contact@kanerlyralsivia.com

Call Us

+61249509705

Visit Us

18 Myers St, Bendigo VIC 3550, Australia